Refund policy

Returns

What is your returns policy?

We strive to ensure the highest quality in all our products.

Damaged Products:

• if your product arrives damaged, we are happy to offer a replacement 
• please contact us with proof of damage (eg: photos) within 7 days of receiving your order

Change of Mind:

• unfortunately, we cannot accept returns for products due to change of mind (including fragrance choices)

Please contact us via email at orders@flowerboxsingapore.com